Support Home Discussions Forum
Solved

Alerts and Elasticsearch 6.6.2

Are Skedler Alerts (3.11.1) really compatible with ES 6.6.2? Because for a few days we are having problems in the communication between Alerts and ES. One of the changes we have made was updating ES from 6.4.x to 6.6.2.

Symptoms:

  • red "Please check if elasticsearch is running....!" banner visible
  • settings lost
  • can't set the timezone. If I choose Europe/Berlin and click save, the green 'OK' banner is shown. But if I leave and open the settings page again, it is empty again.

This is logged by Alerts:

 

[2019-04-10T11:34:21.300] [INFO] [alertLogInfo_3.11.1] - User click - Get email and time zone settings

[2019-04-10T11:34:21.306] [INFO] [alertLogInfo_3.11.1] - AlertDAO - Obtained timezone settings successfully

[2019-04-10T11:34:21.310] [INFO] [alertLogInfo_3.11.1] - AlertDAO - Obtained email settings successfully

[2019-04-10T11:34:21.313] [INFO] [alertLogInfo_3.11.1] - AlertDAO - retrieved webhook count successfully

[2019-04-10T11:34:21.316] [INFO] [alertLogInfo_3.11.1] - AlertDAO - No webhook found

[2019-04-10T11:34:21.319] [INFO] [alertLogInfo_3.11.1] - ESDAO - retrieved alert count successfully

[2019-04-10T11:34:21.322] [INFO] [alertLogInfo_3.11.1] - AlertDAO - No index-pattern found

[2019-04-10T11:34:21.327] [INFO] [alertLogInfo_3.11.1] - AlertDAO - Obtained proxy details successfully

[2019-04-10T11:34:21.330] [ERROR] [alertLogInfo_3.11.1] - AlertDAO - Error in getting folderPath { Error: Not Found
    at respond (/opt/alert/node_modules/elasticsearch/src/lib/transport.js:307:15)
    at checkRespForFailure (/opt/alert/node_modules/elasticsearch/src/lib/transport.js:266:7)
    at HttpConnector.<anonymous> (/opt/alert/node_modules/elasticsearch/src/lib/connectors/http.js:159:7)
    at IncomingMessage.bound (/opt/alert/node_modules/elasticsearch/node_modules/lodash/dist/lodash.js:729:21)
    at emitNone (events.js:111:20)
    at IncomingMessage.emit (events.js:208:7)
    at endReadableNT (_stream_readable.js:1064:12)
    at _combinedTickCallback (internal/process/next_tick.js:138:11)
    at process._tickCallback (internal/process/next_tick.js:180:9)
  status: 404,
  displayName: 'NotFound',
  message: 'Not Found',
  path: '/.skedler-alerts/alertdocs/otherSettings',
  query: {},
  body: undefined,
  statusCode: 404,
  response: '{"_index":".skedler-alerts","_type":"alertdocs","_id":"otherSettings","found":false}',
  toString: [Function],
  toJSON: [Function] }

 

 

 

[2019-04-10T11:34:21.300] [INFO] [alertLogInfo_3.11.1] - User click - Get email and time zone settings

[2019-04-10T11:34:21.306] [INFO] [alertLogInfo_3.11.1] - AlertDAO - Obtained timezone settings successfully

[2019-04-10T11:34:21.310] [INFO] [alertLogInfo_3.11.1] - AlertDAO - Obtained email settings successfully

[2019-04-10T11:34:21.313] [INFO] [alertLogInfo_3.11.1] - AlertDAO - retrieved webhook count successfully

[2019-04-10T11:34:21.316] [INFO] [alertLogInfo_3.11.1] - AlertDAO - No webhook found

[2019-04-10T11:34:21.319] [INFO] [alertLogInfo_3.11.1] - ESDAO - retrieved alert count successfully

[2019-04-10T11:34:21.322] [INFO] [alertLogInfo_3.11.1] - AlertDAO - No index-pattern found

[2019-04-10T11:34:21.327] [INFO] [alertLogInfo_3.11.1] - AlertDAO - Obtained proxy details successfully

[2019-04-10T11:34:21.330] [ERROR] [alertLogInfo_3.11.1] - AlertDAO - Error in getting folderPath { Error: Not Found
    at respond (/opt/alert/node_modules/elasticsearch/src/lib/transport.js:307:15)
    at checkRespForFailure (/opt/alert/node_modules/elasticsearch/src/lib/transport.js:266:7)
    at HttpConnector.<anonymous> (/opt/alert/node_modules/elasticsearch/src/lib/connectors/http.js:159:7)
    at IncomingMessage.bound (/opt/alert/node_modules/elasticsearch/node_modules/lodash/dist/lodash.js:729:21)
    at emitNone (events.js:111:20)
    at IncomingMessage.emit (events.js:208:7)
    at endReadableNT (_stream_readable.js:1064:12)
    at _combinedTickCallback (internal/process/next_tick.js:138:11)
    at process._tickCallback (internal/process/next_tick.js:180:9)
  status: 404,
  displayName: 'NotFound',
  message: 'Not Found',
  path: '/.skedler-alerts/alertdocs/otherSettings',
  query: {},
  body: undefined,
  statusCode: 404,
  response: '{"_index":".skedler-alerts","_type":"alertdocs","_id":"otherSettings","found":false}',
  toString: [Function],
  toJSON: [Function] }

 

This is logged by ES:


 

[2019-04-10T11:34:18,378][WARN ][o.e.d.s.f.s.FetchSourceContext] [EWHq__F] Deprecated parameter [_source_exclude] used, expected [_source_excludes] instead
[2019-04-10T11:34:18,654][WARN ][o.e.d.s.f.s.FetchSourceContext] [EWHq__F] Deprecated parameter [_source_exclude] used, expected [_source_excludes] instead
[2019-04-10T11:34:18,830][WARN ][o.e.d.s.a.I.Parser       ] [EWHq__F] Deprecated aggregation order key [_term] used, replaced by [_key]
[2019-04-10T11:34:19,563][WARN ][o.e.d.s.f.s.FetchSourceContext] [EWHq__F] Deprecated parameter [_source_exclude] used, expected [_source_excludes] instead

 Similar problems also with Reports.


1 Comment

Fixed by deleting the skedler-alerts index.

Login or Signup to post a comment
Start a new topic
More topics in Forum
See all 44 topics

Skedler Reports Knowledge Base

Need help using Skedler Reports?

Here's all the information you'll need.

Visit Report
report

Skedler Alerts Knowledge Base

Troubleshooting for Skedler Alerts? Take a look at our knowledge base.

Visit Alerts
alert

Do you have Full Support Subscription?

You can submit a ticket to get technical support from our experts.